FREE SHIPPING WORLDWIDE ON ALL ORDERS!
We package and send everything from our London based studio to ensure each item is of highest quality before shipping. All items will be sent via recorded delivery and will arrive within 5-10 working days of payment.
This time-frame may vary, being faster or a little slower depending on where you are based in the world.
For alternative shipping options, we offer express delivery for customers in the United Kingdom at £7.99. If you are based outside the UK and require express delivery, we offer DHL international shipping for £29.99.
For pre-orders, shipping time is stated in the product description.
Once your order has been packaged and sent, we will provide you with your personal tracking number in order to check progress of your delivery. This will be sent via email within 5 days of placing your order. If you have not received an email with a personal tracking number, please contact email@example.com and we will reply with the necessary information.
Most packages will require a signature on delivery, so please ensure you provide the correct address considering whether you are at work or have someone at home to sign for you.
RETURNS & EXCHANGES
POSTER GIRL manufacturers its garments in London, with all garments made-to-order through our website by our experienced seamstresses & studio team.
Please be aware that there may be a wait of up to 5 days before your order is shipped due to the nature of our manufacturing. Once you receive your order, there is a 14 day policy to return the order or exchange. If you want to return or exchange your order, please send an email to: firstname.lastname@example.org
The customer is responsible for returns shipment fees and must ensure the parcel is tracked, providing our returns team with the tracking details via email once sent. Sale items or purchases made with a discount code are non-refundable and exempt from any exchanges.